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Dear dimwit on the phone

Discussion in 'Journalism topics only' started by Starman, Jan 21, 2010.

  1. KYSportsWriter

    KYSportsWriter Well-Known Member

    I hate those calls.

    I'm guessing the guy doesn't know how to use ESPN or Yahoo or Google? Good grief.
     
  2. Mark2010

    Mark2010 Active Member

    We used to run the entire bowl schedule/results daily. Then it got to be too long, so we'd run it once when it first came out, on Christmas when we needed to fill space and other days just the last couple of days before/upcoming.

    I'm guessing said caller doesn't have a computer.
     
  3. bumpy mcgee

    bumpy mcgee Well-Known Member

    We run the bowl schedule everyday and still get those calls, I always say, 'let me look at today's B2,' before telling them the scores.
     
  4. spikechiquet

    spikechiquet Well-Known Member

    I'm a little more direct: "The scores are listed everyday on page C4, thank you...have a nice day."
    *click*


    FWIW, I'm not allowed to answer the phone much anymore.



    Mission accomplished.
     
  5. Mark2010

    Mark2010 Active Member

    I should have had a policy of never answering the phones on weekend. All the outside lines rang straight to my desk. Oh, the crap calls I'd get, complaining about everything in the paper and wasn't in the paper.

    One guy wanted to talk about UFOs and asked me if I believed in them. Another lady called at 11:30 one night to complain about the quality of food in the public school cafeterias. And then there was the weekly "cat in a tree" distress call.

    My standard line after about five minutes (or less, if the call came late in the shift) was "Sir/maam, I really need to go or we won't have a paper tomorrow morning". What I meant was "shut the fuck up or find some other number to call and harass"
     
  6. Kolchak

    Kolchak Active Member

    When I told a caller one night I didn't know the answer, he asked who would. So I asked him if he ever tried to search for the answer on the internet. He responded, "How do I do that?"
     
  7. Mark2010

    Mark2010 Active Member

    A lot of people over age 60 have no clue how to use a computer.
     
  8. Batman

    Batman Well-Known Member

    And if we all want to stay employed a while longer, we'll make sure they never learn how :D
     
  9. Spartan Squad

    Spartan Squad Well-Known Member

    Local media whore accosted me today for not showing up to yet another check pass. She tells me it was a lovely event, but no photographer showed up this morning. Of course I didn't show up, she told me it was on a different day and I told her that. She said, "No, I told you it was today." "No, you told me it was Monday. (The photographer) overheard me say Monday when I repeated it back to you." "Oh, it was going to be Monday, but the guy couldn't do it so we moved it to today."
    So not only did you tell me the wrong date, that I repeated back to you a couple times, but you changed that date and didn't tell me and got mad at me for it? Gee I really want to work with you in the future now! Start buying ads and I'll reconsider.
     
  10. Kolchak

    Kolchak Active Member

    A caller asked me the results of some auto racing event and got extremely upset because I didn't automatically know the answer right away. He couldn't believe what kind of paper we were running and hung up on me.
     
  11. BDC99

    BDC99 Well-Known Member

  12. BillyT

    BillyT Active Member

    Post of the week!!!!
     
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