Dear dimwit on the phone

Sounds like fun times, Dan.

 

Took this phone call earlier today.

Me: Sports, this is KYSW.
Caller: Yeah, who's in charge of the sports columns?
Me: Well, it depends on who wrote said column. (I thought he was referring to a column my editor wrote a few days back.)
Caller: Well, I'm looking through the paper and I don't see a story on the Kentucky game. You guys have a story on the Louisville game, but nothing on UK. Why is that? I see a Will Graves story on Louisville, but nothing on the UK win. Why aren't you guys covering them?
Me: (Knowing exactly what he was talking about, I knew we ran a story the day before on Kentucky senior night win over Vandy) ... Sir, if you look at the bottom of the paper, you should see the Kentucky story.
Caller: All I see is a Louisville story on their senior night.

*It dawns on me that he's looking at today's section
Me: Sir, you must be looking at today's section if you see a Louisville game story.
Caller: Let me look ... ah, you're right. I'm sorry. I'm a day behind on reading the paper and thought you guys left it out. I'm sorry for bothering you.
Me: No problem, sir. Glad I could help. Have a nice day.

Few minutes later ...
Me: Sports, this is KYSW.
Caller (same one from above: Hey, it's the guy who called a few minutes ago about the Kentucky game. I got another question: Why do you have two numbers in your paper?
Me: Well, one number is our direct phone numbers. The other is the main office number.
Caller: Oh, OK. Well, I just wanted to call and apologize for being so mean earlier. I'm sorry for that.
Me: It's OK, sir. It's really not a big deal. I'm glad I could help. Have a good day.

 

KYSW,

That's a very poor example...

 

I'm sorry that you think there's nothing in the paper worth reading and that you talked to several ladies today and they all agreed that there's no point to covering "rasslin'", but I'm not promising you regular Nascar coverage in our hyperlocal sports section.

 

Dear "loyal" reader:

We stopped printing a Monday paper four years ago. Please stop asking us for one.

 

How so? We've all taken phone calls like that.

 

Someone is missing blue font here I believe

 

I think he's implying that that guy seemed like a decent human being from your description, as opposed to the assholes asking why you aren't covering under-10 swimming.

 

That is what I'm saying. Not only did the guy listen to your explanation, he called backed to apologize.

Granted he was a little dimwitted to not figure it out on his own.

That's all I meant.

 

Yeah, the guy admitted his mistake and apologized. Unlike a lot of other people who would call and complain something wasn't in the paper, have it pointed out that there was, and then bitch at you for not putting it in a spot where they can find it, or not running it twice.

 

A few years ago, when one of our area schools made it to the state softball tournament, also playing in the tournament was an out-of-area team featuring the granddaughter of a woman who lives in our town. The woman is somewhat wealthy, and she thinks the whole world revolves around her.

After the tournament was over, the woman called in bitching up a storm that we didn't cover the games involving her granddaughter. I nicely explained that we were only there to cover the area high school.

"Well, I don't care about the other high school. And there's a lot of interest in this town in my granddaughter," she said.
"Why?" I said.
"Because she's my granddaughter," she said. "Don't you know who I am?"
"No," I said. (I did, but wasn't going to give her the satisfaction).
"Well, I expect something written about my granddaughter this week. If not, I'm going to have your job."
We never wrote the story. I'm still employed.

 

Dear angry wrestling parent who left a 3-minute voice mail ranting about how we "disrespected" your kid's team with our lack of coverage:

Please read yesterday's paper ... four-column photo and a story on your team's two kids who made the state tournament.

I'd love to call and leave a 3-minute voice mail for you about how you disrespected me by calling to complain without bothering to read the news that we provide to you free of charge. But you didn't leave a phone number.

Sincerely, Disrespectful Sports Editor