Desperate for iPod assistance

You'll probably find the answer somewhere on this site: http://www.apple.com/support/ipod/

I'd suggest running the Ipod installer software BEFORE you plug in your Ipod. Then restart your computer (something you ought to do after any software update/install), then plug in the Ipod. If that doesn't work, try uninstalling, then reinstalling Itunes and Ipod software. If that doesn't work, call Apple's 1-800 number. I've found their customer service people easy to deal with.

 

I followed their instructions to a T, Gomer. Made sure I waited before I even thought of posting here.

I couldn't find their 1-800 number on the Web site. I'll try searching again.

 

1-800-800-2775

 

Your computer may not have the right operating system. I had to download a "service pack" to Windows 2000 to get my IPod and ITunes to run correctly on my computer...

 

I heard the biggest problem with the Dell is that it just doesn't have the memory that the iPod does...

 

To be additionally unhelpful, I agree on the Dell/rather eat my own anus proclamation, Wicked. My escape from the PC world (and most particularly Dell) and into Mac was one of the best things I've ever done.

 

Called Apple and the phone jockey couldn't figure anything out. I even took my iPod back to the store, exchanged it for the same model and tried to install it on my PC again -- same issue, different try, even after reboots.

Fuck you, Steve Jobs -- or, more appropriately, fuck you, Michael Dell.