Thus far, The Undefeated has produced vastly more inward-facing copy than outward-facing copy. Whitlock is big on having detailed notes taken on phone calls and meetings; they are often routed to one of his private email accounts in ways that bypass ESPN servers. But the portrait of Whitlock that emerges from these notes is not flattering. He comes across as a catastrophe as a manager—paranoid, demeaning, oblivious, vindictive, unbelievably self-regarding, and, in some cases, truly destructive. In these documents, for instance, is evidence that Whitlock used a friend's work in a column without proper attribution, hired her, and then fired her after having asked her, among other things, not to speak unless spoken to in meetings. ESPN later allowed that in his dealings with her, he had violated its conduct policy.
