I have Otter. Paid for a full year so I wouldn't have to mince minutes. Fwiw, if you like working off your laptop and old-school recorder... you can record, download the audio file to your hard drive, sign into Otter, click "Import" and it can upload an audio file from your hard drive. But - Otter is wildly inaccurate, and it transcribes every single "like" (verbal tic). Sometimes, I've found that it's been faster to transcribe audio myself. But what I LOVE is that when the Otter transcript is ready, you can click "edit" and hear simultaneous audio as you read the text/make changes. (So there no pain-in-the-neck scrolling backwards/forwards. Just move the cursor.) From there, you can copy and paste the transcript to a Word Doc. You lose the divisions between Speaker 1 and Speaker 2 and time time code... but... if it's a 1-on-1, it's not a huge deal.